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Why Choose Us?
Gold represents a smart and secure investment. As market rates continue to elevate, purchasing gold offers timeless value and an unwavering security for your future.
Welcome to Hiralal Jivan Prasad Jewellers, your trusted destination for fine gold, silver, and traditional jewellery in Supaul, Bihar. Rooted in absolute quality and exceptional client care, our boutique has been proudly running successfully for three generations.
Have a specific jewelry design in mind? Enter your details, and our master artisans will connect directly to bring your vision to life with 100% BIS Hallmarked purity.
What Supaul Says
"The most authentic and trustworthy jewelry shop in Supaul. Anand Ji explains the purity and HUID details very clearly. I purchased a complete bridal set here and couldn't be happier!"
P
Priyanka Singh
Local Guide
"100% pure BIS Hallmarked gold. Our family has been buying from Hiralal Jivan Prasad Jewellers for over two generations. Their new traditional designs are simply stunning."
R
Rahul Kumar
Verified Buyer
"Got a custom diamond ring made from a photo I found online. The finishing was flawless and the making charges were very genuine compared to other shops in the market."
A
Amit Mishra
Local Guide
"The most authentic and trustworthy jewelry shop in Supaul. Anand Ji explains the purity and HUID details very clearly. I purchased a complete bridal set here and couldn't be happier!"
P
Priyanka Singh
Local Guide
"100% pure BIS Hallmarked gold. Our family has been buying from Hiralal Jivan Prasad Jewellers for over two generations. Their new traditional designs are simply stunning."
R
Rahul Kumar
Verified Buyer
"Got a custom diamond ring made from a photo I found online. The finishing was flawless and the making charges were very genuine compared to other shops in the market."
Govt. Registered Business Details & Consumer Safeguards
1. Business Identity & Commercial Terms
Hiralal Jivan Prasad Jewellers is a registered retail jewellery enterprise operating under GSTIN: 10ADNPK2980K1ZF at Mahavir Chowk, Thana Road, Supaul, Bihar - 852131.
2. Online Advance & Payments
Payments made through our online checkout portal represent advance bookings or purchase payments against genuine gold, silver, or custom bullion orders. Prices are calculated based on live market bullion rates on the day of invoice execution.
3. Custom Orders
Custom bespoke designs are crafted specifically upon receiving customer design inputs and token advance. Delivery timelines and hallmark certification are mutually finalized via WhatsApp or store consultation.
Data Protection & Privacy Policy
In accordance with the Information Technology Act 2000 and Digital Personal Data Protection guidelines, your personal data (Name, Contact Number, Size data, Location) is gathered solely for order processing, billing, and direct jeweler communications.
Payment Data Security
We do not store or capture your sensitive card credentials or UPI PIN. All financial transactions are securely handled directly through Razorpay's end-to-end encrypted, PCI-DSS compliant servers.
Refund, Exchange & Buyback Policy
Exchange & Buyback: All 22K and 18K gold jewellery items carry full lifetime buyback and exchange value based on prevailing bullion market rates after deducting applicable making charges and gross-to-net weight adjustments.
Order Cancellation: For customized bespoke pieces, cancellation is permitted prior to casting and manufacturing. Any refunds for pre-booking advances are issued back to the original source method within 5-7 banking days upon mutual confirmation.
100% BIS Hallmarked Purity Standards
Every piece of gold jewellery in our boutique is hallmarked in full conformity with the Bureau of Indian Standards (BIS) regulations, bearing four distinct identifiers:
Official BIS Triangular Logo
Karat & Purity Mark (22K916 for 22 Karat / 18K750 for 18 Karat)
Customers are invited to verify purity live at our store or via the Govt. BIS Care mobile application.
Grievance Redressal Mechanism
In compliance with Rule 5(9) of the Consumer Protection (E-Commerce) Rules, 2020, the designated Nodal Grievance Redressal Officer for all customer inquiries and consumer rights is:
